Effective Date: 26-05-2025
We may collect personal information you voluntarily provide, such as:
Name, email address, phone number
Health-related data (e.g., symptoms, conditions, lifestyle)
Payment information for premium features or token purchases
Location (if enabled)
When you use our Services, we may collect:
Device information (model, OS, unique ID)
IP address and geolocation
Usage data and logs (features accessed, session duration)
Our AI bots record and analyze inputs to provide medical, dietary, or therapeutic guidance. These interactions are logged for performance improvement and may be anonymized for research or analytics.
We use your information to:
Provide and improve our Services
Generate personalized recommendations via AI bots
Refer users to verified clinics (with consent)
Send updates, promotions, or service notifications
Facilitate token-based transactions
Ensure compliance with legal obligations
If you use the DrPal token, we may process wallet addresses and transaction metadata to enable token utility (e.g., purchases, rewards, referrals). No private keys or wallet credentials are stored by us.
We do not sell your personal data. We may share data with:
Trusted healthcare partners (with your explicit consent)
AI service providers (under strict confidentiality)
Analytics tools (aggregated and anonymized)
Legal authorities, when required by law
We implement robust encryption and access control measures to protect your data. Sensitive data is stored securely and access is restricted to authorized personnel only.
Depending on your jurisdiction, you may have rights to:
Access or request a copy of your data
Request deletion or correction
Withdraw consent or opt out of data processing
File a complaint with a data protection authority
Please contact us at [privacy@drpal.ai] to exercise any of these rights.
Our Services may include links to third-party sites or use third-party tools (e.g., payment processors, Telegram bots). We are not responsible for their privacy practices. We recommend reviewing their policies.
DrPal does not knowingly collect data from children under 13 without parental consent. If you believe we have unintentionally collected such data, please contact us.
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Effective Date.” Continued use of our Services after updates constitutes acceptance.
If you have any questions or concerns about this policy, please contact us:
Email: privacy@drpal.ai
Address: Quebec , Canada. Aug, Switzerland.