Privacy Policy For DrPal

Effective Date: 1st Mar 2024

DrPal ("we", "us", "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. By using our services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

a. Personal Data

We may collect personal information you voluntarily provide, such as:

  • Name, email address, phone number
  • Health-related data (e.g., symptoms, conditions, lifestyle)
  • Protected information such as medical history or health token details

b. Automatically Collected Data

When you use our services, we may collect device details automatically, such as:

  • IP address
  • Browser type
  • Operating system, device type/version

c. AI Interaction Data

We store user-AI interaction logs (e.g., chat messages) for performance improvement and auditing.

2. Use of Your Information

We may use the information we collect to:

  • Provide and personalize the services
  • Communicate with users
  • Send alerts and notifications
  • Comply with legal or regulatory obligations

3. Token and Blockchain-Related Data

Users interacting with blockchain tools may have wallet information recorded to enable token utility (e.g., DrPal Tokens). This data is encrypted and stored securely in our backend.

4. Data Sharing

We do not share your personal data with third parties unless:

  • Required by law or legal process
  • With your explicit consent

5. Data Security

We implement robust security practices and use encryption to protect your data. Sensitive data is stored encrypted and access is strictly limited.

6. Your Rights

You have the right to:

  • Access or correct your data
  • Request deletion of your information
  • Withdraw your consent at any time

7. Third-Party Services

Our services may integrate with third-party apps or APIs like EMR systems, payment processors, or messaging bots. We are not responsible for their privacy practices.

8. Children’s Privacy

We do not knowingly collect data from children under 13 without parental consent. If you believe this has occurred, contact us immediately.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new "Effective Date."

10. Contact Us

If you have questions or concerns about this policy, contact us at:

[email protected]
123 Healthtech Drive, Apt. 4A, Singapore